Legal Documentation

Privacy Policy

Learn about our terms and data handling practices.

Last Updated: November 22, 2025

SUNVOXY CONTEÚDO E SOLUÇÕES ONLINE LTDA, trading as Sunvoxy, registered under CNPJ No. 62.575.773/0001-53, located at Rua Tiradentes, 220, Quadra 15, Lote 03, Bairro Pico do Amor, Cuiabá – MT, Zip Code 78065-075, is committed to the security and privacy of information ("Personal Data") collected from its users and customers.

This document aims to inform you about our practices regarding the collection, use, storage, and disposal of personal data, in compliance with the General Data Protection Law (LGPD - Law No. 13.709/2018).

1. Controller Data

Controller SUNVOXY CONTEÚDO E SOLUÇÕES ONLINE LTDA (Sunvoxy)
Tax ID (CNPJ) 62.575.773/0001-53
Address Rua Tiradentes 220, Quadra 15, Lote 03, Cuiabá – MT, 78065-075, Brazil
Contact contato@sunvoxy.com

2. Types of Data Collected

Sunvoxy collects data in different ways, depending on the user's interaction with our website, advertisements, or infoproducts:

A. Directly Provided Data

  • Full Name, Email, and Phone Number (in forms, waitlists, or direct contact).
  • Payment Data (collected and processed exclusively by Hotmart, Kiwify, or third-party processors).

B. Automatically Collected Data

  • IP Address, date/time of access, device type, OS, browser, and geolocation.
  • Tracking Data (Cookies & Pixel): Data collected via cookies and tools like Facebook/Meta Pixel for traffic analysis, ad conversion measurement, and optimization.

3. Purpose of Data Processing

  • Service Delivery: To process purchases and deliver access to purchased infoproducts (e-books, courses) or micro-SaaS.
  • Communication: To send product updates, support information, and answer inquiries.
  • Marketing & Analysis: Measuring ad effectiveness on Facebook/Instagram (via Pixel), retargeting interested users, and analyzing website traffic for continuous improvement.
  • Legal Compliance: To comply with legal, regulatory, and fiscal obligations.

4. Data Sharing

Sunvoxy may share data with third parties strictly necessary for the execution of its services:

Hosting Platforms (Hotmart, Kiwify) Analytics & Ads (Meta, Google) Legal Authorities (When required)

5. Data Subject Rights (LGPD)

As a data subject, the user has rights guaranteed by the LGPD, which include:

  • Confirmation of existence of processing and Access to Data;
  • Correction of incomplete, inaccurate, or outdated data;
  • Anonymization, blocking, or elimination of unnecessary data;
  • Data portability to another service provider;
  • Revocation of consent and elimination of data processed based on it.

To exercise your rights, please send an email to: contato@sunvoxy.com

6. Use of Cookies and Facebook Pixel

Our website uses cookies and the Facebook/Meta Pixel to enhance user experience and optimize our marketing campaigns. The Pixel allows us to track user actions on the site (such as page views and purchases) anonymously, using this data to create ad audiences and measure Return on Investment (ROI). Users can manage or disable cookies in their browser settings.

7. Changes to Privacy Policy

Sunvoxy reserves the right to modify this Privacy Policy at any time to comply with new laws or changes in our business practices. The most recent version will always be published on this page.